Sky broadband down for thousands as user fumes ‘sort your s*** service out’

Sky Broadband customers have been left raging once more after a thousands of customers were left without broadband internet.

For the second time in 48 hours, large parts of the UK were subjected to major outages, stretching from Glasgow to London. The company posted a message on its website at 10.50pm last night stating: “We are aware that some Sky Broadband customers have been experiencing issues. Our engineers have now resolved this however, if you continue to experience issues please complete a power reset on your Sky Broadband Hub.

“We apologise for any inconvenience caused." However, the apology was not good enough for many, as social media was flooded with complaints.

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One wrote: “I wish @SkyHelpTeam would sort there dog s**t internet out, down every other tw****g day (sic).” And a second commented: “Advert on sky tv for Sky Glass boasting how you don’t need a dish when the only reason I’m still watching tv is because I have a dish, because sky broadband is down across the country. Absolute sh** show.”

The outage came just 24 hours after millions were left without internet in the Lancashire region. The company confirmed on X/Twitter that there was an outage impacting on the entire Lancashire region on Monday.

A spokesman said: “There is currently a Multiple Exchange Outage in the above area affecting Broadband, Talk and Fibre customers. “We are sorry for any inconvenience caused.”

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Angry customers took to social media to confirm the issues, with many in Blackpool and the surrounding areas confirming the outage. And reports of network outages spiked on the Down Detector website at 8.20am, as users flocked to it to report issues.

According to DD, the most reported locations without internet are Blackpool and Fleetwood, with users also reporting issues in Leeds, Birmingham, Bolton, Bristol, Manchester and Lees. And 84% of those with issues reported that it was to do with their Internet service.

Although Sky claims to have fixed the issues, many on social media are still claiming to be feeling the impact of both last night's and Monday's outages.

The Daily Star has contacted Sky for a comment.

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