Pensioner not let on National Express bus because he was carrying frame

A pensioner has branded a bus operator “ridiculous” after he was banned from boarding with a photo frame containing glass.

Barrie Wills was making his way from Coventry city centre to the car park at War Memorial Park, having collected special photographs commemorating Back to the Future car company DeLorean from the Lord Mayor’s office.

The 77-year-old, who was the managing director of DeLorean, spotted a number 12 National Express bus and hopped on with the special photo.

“It was a large picture and I had it under my arm,” the Warwick man said.

“I was struggling to get on with it and trying to show my pass.

“The driver said ‘is that glass’ – and I said yes it’s a picture frame.

“He said ‘you can’t bring it on here’."

Mr Willis was stunned by the driver's refusal to let him on.

“I said 'you are joking' but he said ‘no, we don’t like glass on the bus’," the pensioner continued.

“It was something to do with the risk of it breaking and causing injury."

The retired automotive industry executive tried to remonstrate with the driver, but to no avail.

He added: “I was absolutely furious and I did have a bit of a tantrum.

“The driver was a real jobsworth.

“I said that means anyone who buys a picture in Coventry city centre can’t bring it back on the bus.

“This was going on for a bit and I could see people looking aghast.

“But I was conscious I was holding the bus up, so just got off and set off to walk to War Memorial Park.

“If it was 11 o’clock at night and I was a 19-year-old youth trying to stagger on with a pint glass I could understand – but an OAP of 77 struggling with a picture under his arm being thrown off a bus on a Thursday afternoon is a bit ridiculous.”

The pensioner then started walking to the Memorial Park on foot, struggling with knees he is waiting to have surgery on.

Fortunately, a kind Jehovah's Witness gave Mr Wills a lift in his car.

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