Most supermarkets are opening earlier to allow the elderly, vulnerable, and NHS staff to shop before the crowds. Tesco has elderly and vulnerable priority time in store, and is offering special delivery slots for these groups when they shop online.
When is Tesco open for the elderly?
Many Tesco Extra stores and larger Metro stores have cut their hours in order to restock overnight.
The high demand for essential items means the larger stores will only be open between 6am and 10pm until further notice.
Check your local store’s opening hours here.
All Tesco stores minus Tesco Express stores are prioritising the elderly and vulnerable for one hour on three days a week.
The supermarket serves this group exclusively on Mondays, Wednesdays and Fridays between 9am and 10am.
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Who’s online orders is Tesco prioritising?
Tesco is prioritising those on the Government’s list of vulnerable people, all of whom have been asked to stay indoors for 12 weeks.
This means this group of 1.5 million people will be unable to visit supermarkets, and many of them may have no one else to do their shopping for them.
Tesco will be in touch with these individuals once the company has access to the full list.
How do I get food delivered online?
Ordering food online is understandably a foreign concept to some elderly people who aren’t so tech-savvy.
If you are on the vulnerable list and received a letter from the NHS, you aren’t able to leave your home.
In this case, you could get a family member or friend to do your food shopping for you in the supermarket.
If this isn’t possible for you, the only option is to order online.
Go to your favourite supermarket’s website, and find the button on the screen that takes you to the groceries section.
You may find when you go to click a delivery slot there are none available.
If that happens you must be persistent and keep checking every morning and night, unfortunately.
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When will Tesco have more delivery slots?
This week Tesco has increased the number of delivery slots available from 660,000 to 780,000.
In order to successfully cater to more customers, 2,500 drivers and over 5,000 pickers were employed in the last ten days.
The supermarket plans to add an extra 100,000 slots in the next few weeks, so keep an eye out online.
However, you may not have any luck until mid-April.
I am a vulnerable person and I can’t get a slot online, what do I do?
If there are no slots available and you have run out of the essentials, the Government is offering a lifeline.
The support is offered through a link, and all you need to do is fill out a form online.
A vulnerable man, who wishes to remain anonymous, told Express.co.uk he finally got a delivery slot after sending off the online form.
He told us: “The Government posted this link yesterday I filled it out last night this morning I was able to go on to all stores to put an order in.”
If you click the link, you will be taken to a page that says: “Get coronavirus support as an extremely vulnerable person.
“Register if you have a medical condition that makes you extremely vulnerable to coronavirus. For example, you’ll be able to ask for help getting deliveries of essential supplies like food.
“If you’re not sure whether your medical condition makes you extremely vulnerable, register anyway.
“This service is free. You can register yourself, or for someone else.”
Click the link here and fill out the form.
Make sure you have an NHS letter addressed to you to hand, though, because it will have the information you need to fill out the form.
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