Commuter chaos as Northern Line is suspended over ‘system failure’

Commuter chaos as entire Northern Line is suspended because of ‘system failure’ leaving thousands stranded

  • The Northern Line announced there was ‘no service’ due to a signal failure
  • The service’s Twitter account announced the disruption at 6.03am today 
  • One hour later the line posted an update saying: ‘We still have no service’ 

Commuters are facing yet more travel chaos today after the Northern Line was suspended due to a signal failure. 

At 6.03am the Northern Line Twitter account announced there was ‘no service due to a signalling systems failure’, adding that London Underground tickets would be accepted on local bus services.

One hour later the line posted an update saying: ‘We still have no service due to a signalling system failure.

‘We’re working hard to restore the service, & tickets are being accepted on Southeastern, Thameslink, London Trams and Buses.’ 

The Metropolitan Line also faces delays today as a result of drivers ‘familiarising themselves’ with a new signalling system.   

‘These #TFL inspirational messages aren’t what they were’: Commuters are facing yet more travel chaos today after the Northern Line was suspended due to a signal failure

Tube users voiced their disappointment with the Northern Line’s announcement, with one saying ‘I honestly just can’t be bothered anymore’. 

Another said: ‘Another work from home day for me then which is enforced. Not sure my employer will be too happy if I have to do this much more.’ 

A third distressed passenger said ‘One time I need the Northern Line it’s completely suspended’, while a fourth said: ‘Starting to think the TFL Northern Line engineers are fixing broken signals with sticky tape and blu tack!’

One passenger said: ‘Never realised how much my life would be ruined by one day of the Northern Line being down’.

Another took to Twitter to say: ‘There is no Northern Line… my journey to work is now 80 mins. F*** my life’.  

Several passengers shared the sentiment, with one saying: ‘Official. I hate the Northern Line. I did not realise it was possible to hate non sentient objects.’

A third distressed passenger said ‘One time I need the Northern Line it’s completely suspended’, and another said: ‘Starting to think the TFL Northern Line engineers are fixing broken signals with sticky tape and blu tack!’

One sarcastically tweeted: ‘Signalling failures is a new problem TFL have never dealt with before right @northernline!!! Hence the entire line has been suspended this morning!’ 

Brian Woodhead, London Underground’s Director of Customer Service, said: ‘I am extremely sorry for the disruption suffered by customers on the Northern line today following a signalling system failure at our control centre. 

‘Our engineers are working hard to fix the problem and restore a full service as quickly as possible.’  

‘No service – entire Northern Line as power has been lost in the control centre’ – a TFL announcement posted on Twitter today

The Metropolitan Line also announced at 4.35am they were experiencing severe delays from Harrow on the Hill to Aldgate while they established ‘a new signalling system’, with ‘minor delays’ on the rest on the line. 

At 6.51am they revealed that the King’s Cross station entrance on Pentonville Road was closed to ‘enable us to manage crowding during the service suspension on the Northern line’. 

A spokesperson for TFL told MailOnline: ‘The delays on the Metropolitan Line today are due to the introduction of a new signalling system, which will eventually allow us to increase the level of service from 23 to 32 trains an hour.

‘This morning’s delays are a result of drivers familiarising themselves with the new system. Each driver is accompanied by an instructor.’

The spokesman said the line has undergone a four-year upgrade programme and they have been setting each section of new signalling live as soon as it is ready.

Sections of track were closed twice during August to run tests which were successful. 

A passenger said: ‘There is no Northern Line… my journey to work is now 80 mins. F*** my life’

One commuter said: ‘Another work from home day for me then which is enforced. Not sure my employer will be too happy if I have to do this much more’

The Northern Line said that ‘the entire line is not working at the moment’, adding that ‘we sadly don’t have an estimate of when the service will be back’

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