David Irving, 71, headed to the fast-food chain in his buggy after his wife told him they had nothing in for tea.
Due to a fear of enclosed spaces, he did not use the restaurant but scootered to the drive-thru booth where he was refused service on the grounds of health and safety.
Dad David said: “When I pulled up the person serving closed the window. It is just discrimination to me.”
David complained to KFC’s head office when he got home.
He said: “They asked why I couldn’t go into the shop but I explained I have agoraphobia and I can’t go in strange, busy spaces. My scooter has been a godsend to me. It is my freedom to get around.”
David added that the scooter has brake lights, is insured and is registered with the DVLA.
KFC said: “The safety of our guests has to come first which is why in our drive-thrus we only serve customers in an enclosed vehicle, like a car or a van.
“We’re going to offer this customer a free meal next time they visit to make up for the disappointment.”
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