Family say they are 'scared to answer the door' after Amazon driver's 'angry' note – so what do you think?

David Kirk was shocked to find the missed delivery slip had the message "Answer your phone" scrawled in block capitals – an "angry face" also drawn in biro.

And when David, from Manchester, discovered the same Amazon delivery man had been rude to a neighbour he decided to complain.

Posting a photo of the card to Amazon UK’s Facebook page on April 17, David asked: “Do you think failed delivery notices with angry comments left by Amazon delivery drivers is acceptable?"

The online response from Amazon made David even angrier. They told him: "We have passed on details of the incident to management of the carrier in question.

"The nature of the investigation is internal, so you wouldn't be contacted with an outcome."

David then asked Amazon if this was acceptable, adding: “I'd say no, and I am sure the majority of your customers would agree. Yet this is what happened to me on Saturday.”

He said: “I received this very unpleasant and aggressive note from one of your logistics drivers who was also reportedly rude to a neighbour of ours.

"This is totally unacceptable.

"Unless I receive an acceptable update with what actions have been taken to ensure this does not happen again and I receive suitable redress for the anxiety this aggressive note has caused my family – who are now fearful of opening the door to Amazon drivers – I will post this complaint in every public forum I can find.

He added: “Absolutely disgusted with the attitude of Amazon regarding this.”

An Amazon spokesman said: “We take this matter seriously and have apologised to the customer.

"We are investigating with our delivery service provider.”

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