Millions of vulnerable Brits can now call NHS Volunteer Army for help directly amid coronavirus crisis – The Sun

MILLIONS of vulnerable Brits self-isolating during the Covid-19 outbreak will now be able to call a direct line to request assistance from the NHS "volunteer army".

Over 600,000 volunteers have been approved to help those most at risk during the coronavirus crisis – more than double the Government's original target.

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The NHS and Royal Voluntary Service has now announced that vulnerable people and their families will be able to self-refer and call a line to ask for volunteer support.

Those who register will be able to get help collecting shopping, medication or other essentials, as well as a telephone "check in and chat" to help combat loneliness.

So far, those who responded to the Government's appeal for help have carried out some 35,000 tasks, assisting healthcare practitioners, pharmacists and local authority and social care staff by delivering medicines and other supplies.

The volunteer service is now being personalised for people who need support and enables self-referral for those most at risk, according to the NHS and Royal Voluntary Service.

'Check in and chat'

They said that this will help not just the estimated 1.5 million people being shielded from the virus, but also those identified as vulnerable or receiving care in the community.

Local authorities will also be able to make referrals to the service.

One volunteer, a registered mental health nurse who has spent the last week making calls to check on people self-isolating at home, said it was a "no-brainer" to get involved.

Sabrina Ellis, 32, from Wolverhampton, said: "It has been lovely to hear about people's different stories and be able to use my mental health training to help some of the most vulnerable people.

"It feels really rewarding to know that I am doing my small bit to help in such uncertain times and hopefully relieving some pressure on the NHS."


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Professor Stephen Powis, NHS national medical director, said: "The scale of the public response means volunteers will be brought in to help look after a wider group of people who need support from this army of volunteers.

"Where a vulnerable person may not have friends and family able to help, they will be able to put in a call to ask for volunteer support."

Catherine Johnstone, chief executive of Royal Voluntary Service, said: "The selflessness of our volunteers has inspired the nation, and we've been overwhelmed by the outpouring of support we've received since the launch.

"Demonstrating the continued love and support of our NHS in this difficult time has given hope to everyone working on the front line.

We have our army of volunteers working to support people at this critical time

"Now we have our army of volunteers already working or ready to accept activities to support people at this critical time."

People who are considered to be at high risk and have been advised to shield can refer themselves to the service by calling 0808 196 3646.

Over 1.4 million Brits, who are classed as vulnerable, have been told to self-isolate to “shield” themselves from deadly Covid-19.

It’s just one of the Government’s measures to tackle the growing coronavirus epidemic.

The Government guidance is that people who are over 70, have an underlying health condition or are pregnant, are strongly advised to limit social interaction with friends and family, where possible.


In particular, part of the mental battle of isolation is remaining as active as possible – even if this means standing up ten times in one hour and walking between rooms in the house.

If you know someone who is self-isolating, Age UK urges you to encourage them to walk around their garden if they have one – and make sure they are not immobile for long periods of time, watching television for long periods or remaining bed bound.

They also say if that person does not have access to the internet or are not handy with a computer, healthy, more active people should help with running errands like picking up bits of shopping.

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