A restaurant server allegedly used the ‘N-word’ to refer to a black customer on a receipt.
According to The Kansas City Star , 19-year-old Maya Thomas received the bill, which had the racial slur in place of her name, on April 13 at IHOP in Grandview.
Maya’s mum said her daughter was "distraught and upset" by the use of the word.
She shared the receipt on social media and called the restaurant chain to complain.
The restaurant, a franchise in Missouri, US, apologised by offering the customer a $10 gift card. The member of staff involved was fired.
But the gift card proved insulting.
"I think that’s really what made her mad," said the mum.
"Of all the things you could call someone, you call them that. And then the way you deal with it is by giving them 10 dollars?"
IHOP President Darren Rebelez responded by saying the actions of the former employee were "inexcusable".
The company said it and its franchisees do not and will not tolerate racism, bigotry or harassment of any kind.
An IHOP spokesperson confirmed that the server’s employment was terminated following the incident.
Reports suggest there has been a slew of racist abuse at American restaurant chains. Two years ago, IHOP made headlines after a receipt surfaced in which diners were referred to as "black ppl".
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