Robot waiters hired to serve bubbly in upmarket London restaurants

Robot waiters are being recruited to serve champagne to diners in two upmarket restaurants over Christmas, it has been reported.

From Thursday, December 3, the two robots, named Bailey and Sage, will be on hand to help customers at M Victoria Street and M Threadneedle Street in London.

The pair will take drinks orders and deliver champagne at the M bar.

The company said the duo are not a replacement for staff, but an "aid to help encourage customer confidence" after London restaurants re-open on December 2.

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The capital will be subject to Tier 2 rules, meaning restaurants are limited to table service and alcohol can only be served with "substantial meals", with a final closing time of 11pm.

M Restaurants will also use QR codes to share wine lists and virtual beef boards to reduce contact between customers and staff.

"Our ethos at M is one of creating 'joyful immersive dining experiences', so we decided that we would go to town and introduce a number of activations to celebrate the re-opening of our restaurants and to introduce some fun to our dining experiences, regardless of restrictions," Martin Williams, founder and chief executive of M Restaurants told The Caterer.

There are currently only plans to use the robots until January 3, but a spokesman said this may be extended.

The robots will not take people's jobs, the company says, adding that it hasn’t had to lay-off any of its 765-strong workforce as a result of the country's coronavirus lockdown.

M Restaurants is part of the Rare Restaurants group, which also owns steakhouse brand Gaucho.

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