‘Worse than Mrs Brown’s Boys’: Fury as BBC rolls out Sounds app

‘Worst decision since commissioning Mrs Brown’s Boys’: Listeners’ fury as BBC axes iPlayer Radio forcing them to use ‘shockingly bad’ Sounds app

  • BBC to switch off iPlayer Radio and make people listen to radio via BBC Sounds
  • But BBC Sounds app users say the radio and music app is difficult to navigate 
  • Some listeners describe the interface as ‘hopeless’ with ‘no sensible sorting’
  • The BBC has also decided to axe its red button teletext service after 45 years

Furious listeners have blasted the BBC’s Sounds app as ‘worse than Mrs Brown’s Boys’ as the broadcaster starts closing down iPlayer Radio today. 

The youth-focused platform – which has been plagued with complaints – was branded ‘shockingly bad’ as some users were forced to download it.

People took to Twitter to vent their fury at the replacement, which will be completed over the next few weeks. 

An account named after Radio 4’s cult show The Archers said the roll-out was ‘the BBC’s worst decision since they commissioned Mrs Brown’s Boys. The BBC Sounds app is a shockingly bad replacement, especially for speech radio content.’

Social media user Kim Frinton said it was ‘absolutely awful, a complete mess’, adding that it is blighted by ‘constant glitches’. 

Users have complained that they have not been able to access the latest Archers episodes, that it was difficult to navigate and was missing an alarm feature. The app is advertised above on the App Store

Chris R tweeted that the app doesn’t log your favourite shows and as a result recommends things listeners don’t have the slightest interest in.

Alexandra Goddard said: ‘I tried Sounds. Terrible. Why would you replace something so intuitive and easy to use with this inferior mess? It should at least provide what the iPlayer does. But it doesn’t.’

And @Moneytrainers slated it as ‘one of the worst pieces of scoftware I have ever used’. Until the replacement of iPlayer is finished, listeners will be pestered with in-app messages telling them to download Sounds.

The BBC will today start switching off its iPlayer Radio app, to the fury of listeners. Instead, they must download the controversial youth-focused BBC Sounds app. The radio page of the BBC iPlayer app is pictured above [File photo]

BBC Sounds, which launched last November, contains all BBC audio content, including radio, music and podcasts.

Users have complained that they have not been able to access the latest Archers episodes, that it was difficult to navigate and was missing an alarm feature.

Despite these niggles, James Purnell, the BBC’s director of radio, insisted BBC Sounds now ‘matches’ the main features of the old app. ‘We’ve been improving Sounds all the time,’ he said.

But one listener said: ‘This is a disaster. No high-quality audio. No sensible sorting. How can you turn off iPlayer Radio before Sounds can match its functionality?’

Another said: ‘The interface is hopeless. It’s also difficult to navigate.’

The BBC has decided to axe its red button teletext service, the last form of its Ceefax pages, after 45 years.

Viewers will no longer be able to access the text-based news and weather forecast service from the beginning of next year.

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