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<\/p>\nA CLEANER told how she works with hoarders to give them their lives back – with some unable to stay in their homes because they're too full.<\/p>\n
Marie Fagan empties properties that are packed floor to ceiling with rubbish that has likely built up over years.<\/p>\n
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She helped one woman who had no space left her home and was forced to sleep in her car.<\/p>\n
While another client couldn\u2019t get into her bathroom so had to do her business into pillows that she then piled up indoors.<\/p>\n
But Marie, from Glasgow, revealed she never judges anyone and lets the customers decide what gets chucked out.<\/p>\n
She said: \u201cWe treat them like human beings. They\u2019re just having a struggle.<\/p>\n
\u201cYou can\u2019t just go in and think this room is full so I\u2019ll go in with bags and shovels. It\u2019s a long process and it\u2019s hard graft.<\/p>\n
\u201cYou\u2019ve got to go through everything. Even bits of paper and bits of tissue. It can be as extreme as that.\u00a0<\/p>\n
\u201cYou\u2019ve got to build a rapport with them. We have a consultation first and show we\u2019re not there to judge them. We let them make the plan. We just go from there.\u201d<\/p>\n
Marie has run her firm MD Trauma Clean Ltd for the past 17 years.<\/p>\n
<\/span><\/p>\n <\/span><\/p>\n <\/span><\/p>\n <\/span><\/p>\n She travels across Scotland dealing with messes that no one else wants to tackle.<\/p>\n This includes everything from crime scenes to undiscovered deaths, rats, sewage and industrial accidents.<\/p>\n Talking to the GlasGo podcast she revealed that every incident has to be dealt with and approached differently.<\/p>\n In some instances they refuse to let her inside so she has to spend time building a relationship before she even gets through the front door.<\/p>\n After that she then works in partnership with the hoarder to clear everything out always being respectful of what they\u2019re going through.<\/p>\n<\/p>\n Marie said: \u201cThey have had so much trauma in their lives. You don\u2019t just wake up one morning and think I\u2019m going to keep all my stuff and be a hoarder.<\/p>\n \u201cI think it escalates to the point that they can\u2019t do it anymore.\u201d<\/p>\n One job was so bad that mum Marie struggled to deal with the mess she had to clear out.<\/p>\n She said: \u201c I remember a really, really bad bathroom.<\/p>\n \u201cYou couldn\u2019t even see the bathroom, It just looked like a room and it was floor to ceiling.<\/p>\n \u201cI remember getting down a wee bit and finding more and more and more bad stuff.\u201d<\/p>\n Marie second guessed herself wondering if she had taken on more than she could deal with.<\/p>\n She added: \u201cI was standing in the hall going \u2018can I do this\u2019? Questioning myself. Then just got on with it.\u00a0<\/p>\n \u201cThat woman was living in her car. So it was like I just focused on getting her back in.\u201d<\/p>\n Another challenging job involved a client with a good job who had a secret life at home.<\/p>\n Marie revealed: \u201cThere was another woman who couldn\u2019t get into her toilet.\u00a0<\/p>\n \u201cThere was just a wee square in the house that had an ironing board. The whole house was floor to ceiling.\u00a0<\/p>\n \u201cShe was buying pillows and using them as a toilet. There was just a mountain of pillows in one room. She was pristine. This was a professional woman. But she had quite a traumatic thing happen in her life.\u201d<\/p>\n Marie deals with all sorts of incidents and no two days or callouts are ever the same.<\/p>\n Her and her team always make sure they talk through everything they\u2019ve seen to avoid them bottling it up.<\/p>\n But the revealed that she gets a huge deal of satisfaction from helping hoarders get their lives back in order.<\/p>\n Marie said: \u201cIt\u2019s amazing. Some of them write poems. You drive away and you\u2019re dead happy. They can\u2019t thank you enough.<\/p>\n \u201cIt\u2019s so satisfying going in and helping them and seeing them the difference from when you started.\u201d<\/p>\n![](\"https:\/\/www.thesun.co.uk\/wp-content\/uploads\/2023\/09\/VP-COMP-BACHERLORETTE-v2-1.jpg\")
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